RETURN POLICY
Last updated March 17, 2024
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General
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Return Policy
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Return Process
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Return Shipping
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Return Guidelines
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Customer Service
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Final Details
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels
attached
RETURN PROCESS
To return an item, please email customer service at info@bambamthejewelry.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
Bambam The Jewelry
Attn: Returns
RMA #
1053 North Church Street
Hazle Township, PA 18202
United States
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. You may also use the prepaid shipping label enclosed with your package. If you use the prepaid shipping label, $40.00 will be deducted from your return to cover shipping charges.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
No money back
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
570-582-5818